NWCCOG serves as the Regional Hub for the Colorado Health Benefit Exchange for northwest Colorado, and provides coordination services to 19 assistance sites throughout 9 counties including NWCCOG’s 5 counties (Eagle, Grand, Jackson, Pitkin, and Summit) as well as Garfield, Routt, Rio Blanco, and Moffat.
The Connect for Health Colorado Marketplace saw a surge of enrollment in the marketplace in December, 2013 with the end of enrollment for January 1, 2014 effective coverage date. There was an extension to December 23, 2014 in order to allow for last minute enrollees to complete their enrollment. There were 52,728 in Marketplace private enrollments state-wide. There were 3,683 small businesses that created enrollment accounts and 101 small businesses that finalized their enrollments by December 31, 2013. The Connect for Health Colorado full metrics page may be accessed at http://connectforhealthco.com/news-events/metrics/ including enrollment by county.
Connect for Health Colorado Individual Enrollment for Northwest Colorado December 31, 2013:
|Eagle 492||Garfield 387||Grand 215|
|Jackson 16||Moffat 68||Pitkin 667|
|Rio Blanco 13||Routt 613||Summit 365|
Health Coverage Guides throughout our region have focused on outreach efforts, scheduling and meeting with customers, reporting system issues, participating in on-going training and keeping up-to-date with new information and processes. There were three conferences on December 16, 17, and 19 for Health Coverage Guides throughout the state. The conferences allowed Health Coverage Guides to network with one another, learn about and share best practices, and provide valuable feedback going forward. The majority of our Northwest Health Coverage Guides were able to attend despite the extension of enrollment deadline past December 15th.
At the state level, our focus now turns to strengthening our advertising, community outreach, small business outreach, and training opportunities. We are in the beginning stages of creating a certification process for Health Coverage Guide trainers, and creating more effective communication systems between the Assistance Sites and the centralized Customer Service Center. We continue to identify areas for improvement on the website as well as inter-departmental communication and training.
TJ Dufresne, NW Region Hub Coordinator